playrummy
playrummy
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This app is available for your device
playrummy
This app is available for your device
Contact
+91 1928020438
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playrummy?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to authenticate your account. This method eliminates the need for a password or email login, providing a convenient and easy login process.
Q2: What should I do if I am not getting OTP?
Check your internet connection for a strong signal before proceeding. Wait for a valid OTP by clicking "send OTP" and then wait for the specified time. If you don't receive OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Download the latest version of the app to ensure you have the most up-to-date features and functionality. This should allow you to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the playrummy?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not bonus funds. This means you can't withdraw bonus amounts, only the actual winnings from playing.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and bank details. Completing these steps is necessary for the application to move forward.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing it from 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This wait time may occur when there are issues with processing payments.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are exclusive to gaming use and cannot be withdrawn by anyone else. Earnings from gaming with the bonus amount can be withdrawn by the user. The bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry as the funds will likely be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for further assistance.
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